To be granted a (nominee or sole trader) customs broker's license, applicants must demonstrate that they have the acquired experience that would fit them to be a customs broker. Acquired experience is the practical know-how an individual gains in the workplace with broker like responsibilities.
To demonstrate that experience applicant's are required to detail their familiarisation undertaking or assisting in a range of broker related activities, some of which your employer may not be able to provide you.
If you are unable to gain acquired experience in certain activities, your choices are limited. You can give up an otherwise good job with an employer that values you and provides a great career path to gain experience somewhere else, or you can undertake a Kognition module in the area of activity that you need workplace experience in, while remaining in the job you want with the employer you like.